Transform Your Garden

Effective Date: January 1, 2026

Information We Collect

We collect information you provide directly to us, such as when you contact us through our website, request services, or communicate with us. This may include your name, email address, phone number, and property details.

How We Use Your Information

We use the information we collect to provide gardening services, respond to your inquiries, schedule appointments, and communicate about our services. We may also use your information to improve our services and website functionality.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or call +1 (312) 284-7603.

Effective Date: January 1, 2026

Service Agreement

By engaging MasterfulMend for gardening services, you agree to these terms. Our services include garden design, maintenance, and landscaping as described in our service agreements.

Payment Terms

Payment is due upon completion of services unless otherwise agreed in writing. We accept various payment methods and will provide detailed invoices for all work performed.

Cancellation Policy

Services may be cancelled with 24 hours notice. Cancellations made less than 24 hours in advance may be subject to a cancellation fee.

Liability

We maintain appropriate insurance coverage. Our liability is limited to the cost of services provided. We are not responsible for existing plant health issues or weather-related damage.

Property Access

Clients must provide safe access to work areas and inform us of any hazards or restrictions on the property.

Modifications

We reserve the right to modify these terms at any time. Updated terms will be posted on our website.

Effective Date: January 1, 2026

Service Results

While we strive for excellent results, gardening involves natural elements that cannot be fully controlled. Plant survival and growth depend on various factors including weather, soil conditions, and ongoing care.

Weather Conditions

Services may be delayed or rescheduled due to weather conditions. We prioritize safety and plant health in all our decisions regarding weather-related scheduling.

Existing Conditions

We assess existing garden and soil conditions but cannot guarantee the health of pre-existing plants or predict all underground utilities or obstacles.

Recommendations

Our gardening advice and plant recommendations are based on professional experience and local conditions. However, individual results may vary based on specific site conditions and care practices.

Third-Party Products

We may recommend or use third-party products such as plants, fertilizers, or tools. We are not responsible for defects in these products beyond our direct control.

Professional Advice

Our services are for general gardening and landscaping. For specialized issues such as plant diseases or soil contamination, we may recommend consultation with additional specialists.